Useful Information
Opening Hours
We are open Monday–Friday, 9:15 am–2:15 pm, during term time only.
We follow the Norfolk Schools Calendar and close on all bank holidays and school holidays.
Where can I park?
We have a small car park, for dropping off and collecting your child. Please note: that the spaces outside our gates are regularly patrolled by parking wardens, so we recommend avoiding parking there.
Is there anywhere I can leave my pushchair if I walk to preschool?
We have a small shed where you can leave your pushchair. We recommend folding it before storing. Please note that pushchairs are left at your own risk, and The Hamlet cannot take responsibility for any loss or damage to property.
Can my child bring in any personal belongings?
A familiar comfort item from home can be brought in to help your child feel secure during their settling-in period, or for longer if it supports their ongoing needs. We encourage you to discuss with us any items that help with your child’s regulation or wellbeing, so we can plan together how best to use them. For safety and to avoid loss or damage, we ask that other toys and personal belongings remain at home. Please note: that The Hamlet cannot accept responsibility for items brought from home.
How long will it take my child to settle in?
Children with special educational needs and disabilities (SEND) may adjust to new environments at their own unique pace. Some might feel comfortable right away, while others may need more time, structure, and reassurance to feel secure—sometimes weeks or even months. Progress can look different for every child, so it’s important to notice small but meaningful steps—such as calmer transitions, increased engagement with peers or adults, taking part in familiar activities, or sharing songs, stories, and creations from their day.
My child still cries when I leave—is that okay?
Some children, may need extra time and reassurance to feel at ease. A few tears at goodbye can be part of their natural adjustment process and are not a sign of failure. With patient support, familiar routines, and activities that build on their strengths and interests, many children quickly find comfort and begin to enjoy their day.
How can I help my child adjust?
Keep your goodbye short, warm, and positive. Talk about something your child can look forward to at preschool. Try to follow the same drop-off routine each day — the familiarity and your calm confidence can help your child, feel safe and ready for their day.
My child was doing fine, but now they’re clingy again—should I be worried?
Not necessarily. Even children with additional needs can have wobbly days, especially after holidays, illness, changes in routine, or big transitions at home or school. For some children, these changes can feel more intense and take a little longer to process. Offering extra reassurance, predictable routines, and clear communication can help them regain confidence at their own pace. If the clinginess continues or you notice other changes in behaviour, it may be worth discussing with their keyperson or SENCO to make sure the right support is in place