Late Collection Policy

We understand that delays can happen, but to ensure fairness to our staff and maintain smooth operations, we have a clear policy for late collections. Late Collection Fees

Late Collection Fees

If a child is collected after 2:15 PM,  a late collection fee will apply. The following process will be followed:

• Staff will record the actual collection time on our register.
• A flat fee of £5.00 will be charged for every 10-minute period (or part thereof) that a parent/carer is late.
• Invoices for late fees must be paid within 7 days of receipt.

 Special Arrangements

If you are aware of an unavoidable delay, please contact us as soon as possible.
Late fees and payments may be waived only if prior arrangements have been agreed in writing and while your childcare contract remains active.